Shop Policies

Orders

With the exception of custom orders and items marked with "made to order", all items are ready to ship!  I will make every effort to ship your order within a week.  If you order a combination of ready made and made to order items, your order will ship when all items are ready.

Time for made to order items to ship will be announced at the top of every page on this site, and may change due to order volume.

Shipping

We are currently only shipping to US, Canada, and UK addresses, and offering shipping via USPS or UPS.  Once your package has been shipped, it is out of our hands.  Please keep in mind that shipping delays may happen and are unfortunately out of our control. 

Refunds & Returns

As a one woman show, Piper & Bee cannot accept returns at this time.  However, your happiness is our priority; if something isn't quite right, please contact us.  We'll do everything we can to make it right.

If an item is damaged during shipping, please send us a photo of the damaged item(s) as well as the packaging within 5 days of receiving the order.